The JEWEL and the LAKE is an adults-only B&B, accommodating a maximum of 2 guests per room.
You are welcome to enjoy our terrace, garden, or living and dining room until 10:00 PM. We kindly ask that you refrain from making noise between 10:00 PM and 7:00 AM. From 10:30 PM onwards, complete silence is requested. Please inform us in advance if you anticipate a late arrival. Please note that parties of any kind are not permitted.
What time is breakfast served at The JEWEL and the LAKE?
Breakfast is served daily from 8:00 AM to 10:00 AM in our dining room, on the deck, or in our beautiful garden.
Can I book directly through The JEWEL and the LAKE?
Yes, you can make a reservation directly at The JEWEL and the LAKE via our info or booking buttons. Please fill out the form, and we will respond as soon as possible to confirm your booking. You will also receive a link to view our payment options. A deposit of 15% is required to confirm your booking, with the remaining balance due upon arrival. Payments can be made via VISA, Maestro, or mobile money (UGX).
What time is check-in and check-out at The JEWEL and the LAKE?
Check-in is available from 2:00 PM to 9:30 PM, and check-out is until 11:00 AM. Early check-in or late check-out may be requested during booking, subject to availability. Guests checking in or out outside of designated times may incur an additional fee. We also offer luggage storage for guests before check-in and after check-out.
How do I get to The JEWEL and the LAKE?
The JEWEL and the LAKE is easily accessible from the airport. You can book your airport transfer in advance for added convenience. Simply use the "extra" section of the info or booking buttons to request a ride, and we will contact you via email. Additionally, our hotel provides easy access to nearby neighborhoods through a convenient shuttle service. For those driving, we offer free parking for guests.
What is the smoking policy at The JEWEL and the LAKE?
Smoking is not permitted in any of our rooms, except on the deck in the garden.
Are pets allowed at The JEWEL and the LAKE?
Unfortunately, dogs and other pets are not allowed.
How safe is The JEWEL and the LAKE?
Our property is protected and fenced, with a 24/7 security guard on duty. The gate remains closed at all times, and the security guard will open or close it upon request. We also have a power backup system using solar panels and batteries. Our accommodations are fully secured, both indoors and outdoors, with camera surveillance.
Does The JEWEL and the LAKE provide Wi-Fi?
Yes, The JEWEL and the LAKE offers free Wi-Fi 24/7, accessible in all rooms and the garden.